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Privacy and Cookie Policy

Privacy Policy

Last updated: September 2025

At Rêverie Céleste, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website or interact with us through our services.

1. Who We Are

Rêverie Céleste
Bothalaan 2
1217 JP Hilversum
The Netherlands
Email: info@reverieceleste.eu
Website: www.reverieceleste.eu

2. What Personal Data We Collect

  • Name and contact information
  • Shipping and billing address
  • Payment details (handled securely)
  • Order history
  • Email preferences
  • IP address and browsing behavior (via cookies)

3. Why We Collect Your Data

  • To process and ship orders
  • To provide customer support
  • To send updates or marketing emails
  • To improve your experience on our website
  • To comply with legal obligations

4. Legal Basis for Processing

  • Contractual necessity (e.g. fulfilling orders)
  • Your consent (e.g. marketing)
  • Our legitimate interest (e.g. analytics, fraud prevention)
  • Legal obligations (e.g. tax records)

5. Data Retention

We keep your data only as long as necessary — typically 7 years for order data (in line with Dutch tax law).

6. Data Sharing

We share your data only with trusted third parties:

  • Payment processors (e.g. Mollie, PayPal)
  • Shipping partners (e.g. DHL, PostNL)
  • Email platforms (e.g. Klaviyo)
  • Developers and IT support
  • Government authorities (only when legally required)

7. Cookies and Tracking

We use cookies to personalize your experience, analyze traffic (e.g. Google Analytics), and support features like cart reminders or Klaviyo marketing. You can manage your cookie preferences in your browser.

8. Your Rights

You have the right to:

  • Access your data
  • Correct or update it
  • Request deletion
  • Withdraw marketing consent
  • Lodge a complaint with the Autoriteit Persoonsgegevens (AP)

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or content.

10. Contact

For privacy-related questions or to exercise your rights:

Rêverie Céleste
Bothalaan 2
1217 JP Hilversum
The Netherlands
Email: info@reverieceleste.eu
Website: www.reverieceleste.eu